KnightIRC Chat Network

We apologise that our web pages are out of action for the moment. Email and IRC Services are up as normal.

What happened on 25th and 26th June 2010 to KnightIRC Services

On June 25th

• At approximately 0500 Eastern Time, we experienced a total loss of utility power, our backup generators and UPS systems functioned as designed, and this data center was functioning as it should.i
• At approximately 0700 Eastern Time, the local utility restored power and our building was automatically switched back to utility power.
• At approximately 0710 Eastern Time, the local utility power dropped yet again, at this juncture one of our backup generators experienced a failure in both of its two starter motors. Our UPS systems functioned as designed, but exhausted their battery capacity, dropping power to most of the systems in this data center.
• At approximately 0730 Eastern Time, the local utility restored power again.
• At approximately 0845 Eastern Time, the local utility power dropped yet again, we were in the process of changing the starters on the generator, and at 0930, we were able to re-start our emergency generator.
• All UPS Systems are back online, and our emergency generator is functioning as it should be.

Unfortunately IRC Services require a manual restart and Preacher was unfortunately visiting a friend who was a novice at Mount saint Bernard Abbey and so was uncontactable by phone or internet!!! As soon as he returned he reinitialised services.

We apologize profusely for this issue, and can assure you we wish it did not happen.

Preacher, Tech Admin